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Need help choosing your iBidan package? Speak with our team to check your service area, suitable start time and booking options.
FAQ
Common Questions Before Booking
Find quick answers about booking, service areas, packages and suitable start time.
When can I start postnatal care after delivery?
The suitable start time depends on your delivery type, recovery stage and individual condition.
✅ Vaginal Delivery
Mothers commonly begin around Day 4 to Day 7, depending on comfort and recovery.
✅ C-Section Delivery
Care commonly begins around Day 10 to Day 14, depending on wound recovery, comfort and medical advice where appropriate.
Every mother recovers differently, so the actual start date may vary.
✅ Inform our team once you have delivered and we can help arrange a suitable start date.
Can C-section mothers book iBidan?
Yes. iBidan provides postnatal care for both vaginal delivery and C-section mothers.
For C-section mothers, the care approach will be adjusted according to your recovery stage and wound comfort. Our Bidan will avoid unnecessary pressure around the surgical area and provide a gentler care approach where required.
If you experience worsening wound pain, redness, swelling, discharge, bleeding, fever, or have been advised by your doctor to avoid massage, please seek medical advice before starting.
✅ Share your delivery date with our team so we can advise on a suitable care arrangement.
Can I book iBidan if I am already 2–6 months postpartum?
Yes.
Postnatal Recovery does not necessarily end when confinement ends.
Some mothers may still experience body discomfort, abdominal weakness, back or waist discomfort, pelvic concerns, fatigue, or difficulty returning to their usual activities several months after delivery.
iBidan offers Postnatal Recovery programmes for mothers 2–6 months postpartum who would like more structured recovery support.
✅ Speak with our team to find out which Recovery programme may be suitable for you.
Standard Care vs Master Care: what is the difference?
Both Standard Care and Master Care provide structured iBidan postnatal care, with different levels of recovery focus and treatment support.
✅ Standard Care
Suitable for mothers who want essential postnatal massage, body comfort support, abdominal care and traditional postnatal recovery at home.
✅ Master Care
Designed for mothers who want a more comprehensive recovery experience, with additional care focus that may include pelvic care, abdominal muscle and diastasis recti support, Yinpayu, advanced breast care, intimate care and other structured recovery treatments according to the selected package.
Selected packages are also supported by appropriate ABE Tech Recovery products as part of the overall recovery experience.
✅ Speak with our team to compare Standard Care and Master Care before booking.
Which package duration should I choose?
The right package depends on your postpartum stage, recovery needs, available time and preferred level of support.
✅ 3-Day Package
Suitable for mothers who want to experience iBidan care or begin with shorter-term support.
✅ 7-Day Package
Suitable for mothers who want a more structured Postnatal Recovery programme.
✅ 10-Day Package
Suitable for mothers who prefer more consistent and comprehensive recovery support.
✅ 14-Day Package
Suitable for mothers who want extended care over a longer postnatal recovery period.
✅ 100-Day Recovery Programme
Designed for mothers who prefer longer-term recovery support beyond the confinement period.
✅ Our team can help recommend a suitable package based on your recovery needs.
Is iBidan available in my area?
iBidan provides home-service prenatal, postnatal and women’s wellness care across many service areas in Malaysia & Singapore.
Availability depends on your location, selected package, preferred dates and Bidan schedule. Some specialised treatments may only be available in selected areas.
✅ Send us your postcode or service location and our team will check available Bidans in your area.
What is ABE and what is included in the ABE Recovery Kit?
ABE stands for Active BioEnergy and forms part of iBidan’s tech-enhanced recovery approach.
Different iBidan packages are paired with different combinations of ABE Tech Recovery products, prepared as part of the ABE Recovery Kit.
Depending on your selected package, the ABE Recovery Kit may include selected recovery products designed to be used together with the Bidan’s hands-on care and treatment programme.
The exact product combination varies according to the package selected.
ABE Tech Recovery products are intended to complement the overall wellness and recovery experience and do not replace medical treatment or medical advice.
✅ Ask our team which ABE Tech Recovery products are included in your selected package.
How are iBidan Bidans selected and assessed?
iBidan applies a structured Bidan Selection & Competency Assessment Framework to support consistent and professional home-based maternal care.
Our process includes:
✅ 1. Candidate Screening & Professional Interview
Reviewing experience, care background, communication skills and readiness to provide structured maternal care.
✅ 2. Professional Conduct & Care Competency Assessment
Assessing care ethics, communication, empathy, professionalism and suitability for home-based maternal care.
✅ 3. Practical Skills & Service Competency Assessment
Assessing practical care techniques, safety awareness and service competency.
✅ 4. Continuous Quality Monitoring
Ongoing service reviews, customer feedback and professional development to help maintain service quality.
Many iBidan Bidans also bring years of hands-on experience in prenatal, postnatal and women’s wellness care. Individual experience and training backgrounds may vary.
Customers can also view available Bidan profiles, experience and customer reviews before booking.
What do I need to prepare at home?
Only a few simple preparations are needed.
Please prepare:
✅ A clean and comfortable bed or suitable treatment space
✅ A well-ventilated room
✅ Enough space for the Bidan to move safely
✅ Drinking water nearby if needed
Your Bidan will bring the required care items according to your package arrangement.
✅ Our team will inform you in advance if anything additional is required.
Does iBidan offer 0% instalment payment?
Yes. iBidan offers 0% credit card instalment plans for selected packages through participating banks.
✅ 6-Month Instalment
✅ 12-Month Instalment
Participating banks currently include selected cards from:
Maybank
UOB
Public Bank
AmBank
Hong Leong Bank
RHB Bank
OCBC Bank
AFFIN Bank
Eligibility is subject to the participating bank’s credit card requirements, available credit limit and current instalment terms.
✅ Ask our team for the latest monthly instalment amount available for your selected package.
Still not sure which
package is suitable for you?
Chat with our care team on WhatsApp — we’re here to guide you with a personalised recommendation.
Company details
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Company name
IBIDAN PLUS SDN BHD
202401052454 (1598297-W)
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Phone & WhatsApp
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Email
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Address
No.3-5, Jalan Perniagaan 1, Pusat Perniagaan Kampung Tengah, 84000 Muar Johor
Send an enquiry
100,000+
Mothers Served
500+
Bidan Network
250+
Service Areas
Structured Care
Professional Bidans
Across the iBidan network in Singapore & Malaysia